Do We Trust our People to make Lean Improvements?

Question: In practical application, what degree of control or oversight is in place governing the improvements employees may undertake on a daily basis, regardless of how large or small they may be? How to you prevent a runaway train? I understand that mistakes are ok and expected given that the greater good will prevail, just don’t quite grasp how you keep the rope tight on this issue.

Answer (from Paul Akers): We train of people like crazy. We have lean leads. We have expert lean implementers available for consultation.

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