“Why I Was Wrong About 2 Second Lean”

Dan Markovitz posted this article on his blog. Very thought-provoking.

“It’s time to admit that one of my consulting approaches has failed.

I’m a huge fan of Paul Akers’ 2 Second Lean philosophy. It’s simple, easy to understand, and has an intrinsic appeal: “fix what bugs you.” “Figure out how to do your job two seconds faster each day.” Who wouldn’t sign on to a lean program that promotes that mindset?

So off I went to my clients, with Paul’s videos embedded in my PowerPoint presentation, ready to show them how 2 Second Lean is the answer to their productivity problems, their low employee engagement and morale scores, their mediocre customer service, and their too-high defect rates.

And I failed.”

To read the entire article, press here.