“If we keep practicing, we might get good at it eventually. We all have a starting point in our personal “Lean journeys.” Looking back at our first year of work in Lean or continuous improvement methodologies, we probably weren’t very good at it. What are our reflections and lessons learned? This book is a compilation of those stories.”
To listen to Chapter 5 (Paul’s contribution), press here.
To purchase, press here. (100% of proceeds are being donated to the non-profit Louise H. Batz Patient Safety Foundation)