“When I first introduced Lean to the Benchmark team I was a little uncomfortable with a comment from Paul Akers, author of 2 Second Lean, stating that “it all starts in the bathroom.” He maintains that there is no better place to start to build and maintain a culture of continuous improvement than in the bathroom. Everyone uses it, so it’s a perfect place to apply the 3 S’s: sweep, sort and standardize.”
To read the entire blog post by Denise Keller, of Benchmark, go to this link.