Just a few changes can make a big difference. Put your customers first!

Paul Akers discusses how his friend, Filipes applied 3’S (Sweep, Sort & Standardize) to his keys.

Thomas Riner, of Fancy Hill Farms, made this video showing how he fixed what bugs him about feeding the dogs.

Another 2 Second Lean improvement from Pitt Meadows Plumbing showing how they use strong visual controls to keep their expander head holders organized!

Paul Akers answers Katie’s questions: What is the criteria for making an improvement? Is a 20 step checklist too much?

Paul Akers will be speaking at YPO in Grand Rapids, MI, on October 5, 2017.

For more information on Paul’s upcoming speaking events, go to this link.

Filipe Marques, of Torre, asks the question, “which is worse, a big problem or a small problem?”

Sam provides feedback on how his life changed after Paul’s Lean intervention down under.

If you follow our blog, you know we are a big fan of Thomas Riner, of Fancy Hill Farms. Well now he has a new website. Check it out!

Paul Akers meets with the team at Walters and Wolf about their June trip on the Japan Study Mission in Nagoya, Japan.