Paul Akers tells the story of the Kaizen Hat and how it came to be! It is to honor the Japanese people for everything he has learned from them.

Paul Akers tells the story of the Kaizen Hat and how it came to be! It is to honor the Japanese people for everything he has learned from them.

Paul Akers tells the story of the Kaizen Hat and how it came to be! It is to honor the Japanese people for everything he has learned from them.

Paul Akers tells the story of the Kaizen Hat and how it came to be! It is to honor the Japanese people for everything he has learned from them.

Paul Akers tells the story of the Kaizen Hat and how it came to be! It is to honor the Japanese people for everything he has learned from them.

Paul Akers tells the story of the Kaizen Hat and how it came to be! It is to honor the Japanese people for everything he has learned from them.

Paul Akers tells the story of the Kaizen Hat and how it came to be! It is to honor the Japanese people for everything he has learned from them.

On this week’s show, Paul Akers shares the highlights from his Japanese Study Missions. This year’s “one thing” is the “Joy of Kaizen”.

Paul Akers notices the strong visual controls that Starbucks has created by labeling all their add ins.