The One Thing: Smart people can’t believe it can be this simple.
What things have you been over-complicating? What are the top three things you need to simplify for your
team to succeed?
Note: I realized I needed to focus on my ineffective training and leadership style. I had a strong tendency to blame the employees instead of realizing most of the problems stemmed from ineffective leadership, poor processes and bad training.
Art of Subtraction
Keeping the Rope Tight