The One Thing: Smart people can’t believe it can be this simple.
What things have you been over-complicating? What are the top three things you need to simplify for your
team to succeed?
Note: I realized I needed to focus on my ineffective training and leadership style. I had a strong tendency to blame the employees instead of realizing most of the problems stemmed from ineffective leadership, poor processes and bad training.
Art of Subtraction
Keeping the Rope Tight
Hoks tour and interviews