Creating More Value for Customers with Fewer Resources

Paul was featured on the Home Service Expert podcast, discussing how to create more value for customers with fewer resources. Take a look.

02.01.19 | Categories: Lean, Wits Not Wallet

Psychology – Managing Human Systems

This brief post on The Deming Institute is one of the most important articles you will ever read if you want to understand how to do it right and make sure you don’t do it wrong. Read this once a week for the rest of your life…money is not the right motivator!

01.31.19 | Categories: Lean, Lean Organizations

Lean starts in a public bathroom

Paul Akers discusses leaving public bathroom better then when he finds them. Show me what you do in the bathroom!

Wits Not Wallet

Paul Akers discusses how Lean is about making work easier, but it doesn’t have to be expensive!

01.29.19 | Categories: *Contains Videos, Lean, Lean Organizations

In-depth Insight on the Industry Books That Make a Difference

Want to deepen your grasp of continuous improvement? Check out this link by Go Lean Six Sigma.

01.28.19 | Categories: 2 Second Lean, Lean, Lean Organizations

Omotenashi

Omotenashi means a spirit of hospitality and it is one of Paul’s favorite things about Japan.

Want to know the Kaizen Hat story?

Paul Akers tells the story of the Kaizen Hat and how it came to be! It is to honor the Japanese people for everything he has learned from them.

Meet Clyde

Clyde, a customer of FastCap, started doing 2 Second Lean and now he is buried in work!

01.24.19 | Categories: *Contains Videos, Lean, Lean Organizations

What is the Definition of Quality?

Paul Akers has a conversation about Lean with Norman and Noriko Bodek.

TOTO Museum

Paul Akers learned a lot about toilets at the TOTO Museum. For more information on this museum, visit their website.

01.22.19 | Categories: *Contains Videos, Lean, Lean Organizations